Collaboration Solutions

The radical changes in the global economy, within the past decade, and the shift of the greater portion of the business in the virtual marketplace represented by the internet, mandate new levels of collaboration and interaction. Public and private organizations find a necessity for their staffs to communicate with each other in real time in a manner which provides the highest interaction to increase their productivity.

The introduction of new business models, like BPO (Business Process Outsourcing), created a big demand for organizations to collaborate instantly and share data on the spot to streamline their operations. Also, business customers are expecting 24/7 reachability to the service and helpdesk of the organizations to provide them with the required supports.

As the IP prevailed as the technology-of-choice for the carrier networks and customer networks, a new era shinned for the collaboration systems represented by introduction of voice and video over IP technologies. Next generation collaboration solutions offer voice and video calls and conferencing with a very rich set of features meant to provide a personalized experience for the end users. Instant Messaging, chatting, soft phone,  and web conferencing offers new scope of collaboration using any device regardless of its location.

Dot Future has highly skilled staffs who hold the knowledge and experience to prepare, plan, design, implement, and operate an end-to-end collaboration solution, totally customized to the customer's requirements.

Our collaborative solutions:

• IP Telephony

• Voice, Video and Web Conferencing

• Call Center